Privacy Policy
Effective Date: 01/01/2025
Ausden Solutions Limited ("we," "us," "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website, ausdensolutions.co.uk ("Website").
1. Information We Collect
We may collect and process the following data about you:
1.1 Personal Data You Provide:
- Contact Information: Name, email address, phone number, and address when you fill out a contact form or communicate with us.
- Account Information: When registering for an account or service, including login credentials.
1.2 Automatically Collected Data:
- Technical Information: IP address, browser type, operating system, and device information.
- Usage Data: Pages visited, time spent on the Website, and interactions with our content.
1.3 Cookies and Similar Technologies:
We use cookies to enhance your browsing experience. For more information, see our Cookie Policy.
2. How We Use Your Information
We use your information to:
- Provide and improve our services.
- Respond to your inquiries and requests.
- Personalise your experience on the Website.
- Send important updates, such as changes to our terms or policies.
- Comply with legal obligations.
3. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Consent: Where you have provided explicit consent for us to process your data.
- Contractual Obligations: To fulfill a contract with you or take steps prior to entering a contract.
- Legitimate Interests: To improve our Website and services.
- Legal Compliance: To meet applicable laws and regulations.
4. Sharing Your Information
We may share your data with:
- Service Providers: Third parties who assist in operating our Website and delivering services.
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, sale, or acquisition.
We will not sell or rent your personal data to third parties.
5. Data Retention
We retain your data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
6. Your Rights
Under applicable laws, you have the following rights:
- Access: Request a copy of your personal data.
- Correction: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your personal data.
- Restriction: Restrict processing of your data.
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to the processing of your data for certain purposes.
- Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.
- To exercise your rights, please contact us at sam@ausdensolutions.co.uk
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorised access, loss, or misuse. However, no data transmission over the internet can be guaranteed to be completely secure.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing personal data.
9. International Data Transfers
If we transfer your data outside the UK, we will ensure appropriate safeguards are in place to protect your privacy rights.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."
11. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Ausden Solutions Limited
Email: sam@ausdensolutions.co.uk
Address: 2 Dumbarton Terrace, Swindon, Wilts, SN1 3HP
This Privacy Policy is designed to comply with the UK GDPR and other relevant data protection laws. If you are unsure about its compliance, we recommend seeking legal advice.